Simple policy guide
Returns window: You may request a return within 30 days of delivery for eligible items in original condition.
Non-returnable items: Sale items are final and non-returnable.
How to start a return: Email [your email] with your order number and reason for return. If approved, we will share return instructions. Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Refunds: Once your return is received and inspected, approved returns are issued as store credit. Damaged or wrong items are eligible for a full refund. Original shipping charges are non-refundable unless the return is due to our error.
Questions?
Need help with an order?
If you need help before customizing this policy or have a question about a recent purchase, visit the shop or contact us for support.